A comprehensive review to help you make a decision about siteground web hosting.
Over the last years, there has been a spike in entrepreneurial spirit. People of all ages want to take their lives in their own hands and stop depending on a paycheck. When thinking of starting a business, everybody is reflecting upon the best moves that will allow them to reach success.
More and more people seem to realize that the Internet is eventually going to decide the faith of their business’s success. Without a strong online presence, from startups to large companies, businesses will taste the bitter taste of struggles.
In this review, we’ll see how SiteGround saw that in advance and took the right action to become one of the most popular website hosting service providers.
Who’s behind such an extraordinary initiative? Why is SiteGround a giant of the website building & hosting industry? What are the features and benefits that made it one of the go-to website hosts? Are there reasons not to use it? We’ll find all the answers you need.
What’s the story of SiteGround?
SiteGround started as a small business created by University students. In March of 2004, inBulgaria, Sofia, a great journey was about to start. I think it’s a safe bet that none of the founders ever saw it coming.
Now, SiteGround is a top-level website-hosting provider. With over 500 employees and 6 offices, the company has made an excellent reputation for itself based on their fast customer support and high-performing hosting packages.
The company presents itself as a top-notch expert team that can overcome any challenges their competition might have and can’t resolve. Keen on keeping their employees happy and balanced, SiteGround provides friendly support, but also professional, reliable expertise.
What do they offer?
SiteGround created a package for any type of business that you might need a website for. They tried to make sure there’s an option for any need you have.
Their offer of hosting plans currently includes:
If you’re just starting out as a new business owner, this is the best option for you.
This service includes 3 different types of packages that you can choose from:
WordPress is the good old friend we all know and cherish.
SiteGround created a WordPress-optimized version of their shared hosting for you to be able to improve your website’s performance. Therefore, you get the same prices and features for your business, but on an easily manageable WordPress-optimized site.
Moreover, if you’re not really a tech savvy, but you want a smooth website, SiteGround has several plug-ins that will help you create and launch your website faster. When you take the first steps, the WP platform will provide curated themes and common website features that will make it easier for you to design your website.
If you started an E-Commerce business that was successful, it’s time to think about options to increase your growth. Also, given that your business exists online, you need the highest performance for your website you can get.
Luckily, SiteGround thought about that and now provides you very attractive services that will most likely make it easier for you not only to build your website, but to actually run your business.
If you got here, it means your business is in for some serious treats. Your successful business now needs premium features to continue to grow.
The company doesn’t offer a VPS hosting, but a Cloud one.
SiteGround’s Cloud Hosting plan is the next level for your business site, as they mention in their motto.
They have 4 packages available or you to choose from. They start with the Entry plan that provides 2 CPU cores, 4 GB of memory, and 40 GB of SSD storage space for $80 per month. And they go up to the Super Power plan that provides 8 CPU cores, 10 GB of memory, and 120 GB of SSD storage for $240 per month.
With this hosting plan, SiteGround gives you access to a much higher bundle of resources, provides you with full support for the website management, an auto-scale option to increase the appropriate resources for times of unexpected spikes in traffic and the option to host your own clients in your Cloud.
The platform is Linux-based. If you’re a Windows user, this is a con for you.
SiteGround gives you the option to further host your clients.
Starting at 9,99$/month with the GrowBig plan, you can host and manage unlimited websites without giving your clients access to the site’s control panels. You can add collaborators to help you manage them.
The GoGeek plan brings more features to the table: doubling down on webspace (up to 40GB), you can also give white-label access to your client to the tools, get ultrafast PHP, and priority support.
The Cloud plan gives you the ultimate superior reseller control. You can customize each website to any specific need and allocate any amount of resources needed. You can also decide the conditions of your clients’ access to the Site Tools.
This plan is created for each client, based on their specific needs and desires. You get everything you possibly need for your high-performing, traffic-packed server, including full support and management of the website by the expert team of SiteGround.
What’s in it for me?
This is the question on everyone’s mind and it’s the most important one.
We can easily get lost in all the features and fancy words big companies use to lure us into their client database. But there are quite a few important factors that, eventually, contribute to the complete removal of buyer’s remorse and the beginning of a good relationship.
A premium customer support
Arguably, SiteGround wouldn’t be what it is today without the outstanding customer support. Fast, friendly and extremely helpful, the SiteGround team keeps their employees happy and their customers even happier.
Customer support is available through a ticket-based system, live chat, and 24/7 telephone support. Moreover, the team offers valuable articles and tutorials that are meant to help the customer understand the ins and outs of their website.
We can also talk here about the excellent uptime you get: if your site or your clients’ sites are down, the team resolves all the problems as soon as possible for you to be able to run your business smoothly again.
They make you feel seen and understood and they are ready to jump for your aid in no time.
This option brings relief for buyers, as they can get their money back in 30 days if the service they acquired is not best soothed for them. This feeling of no-risk makes the packages even more compelling.
Easy website transfer
If you already have a website, SiteGround will walk you through all the steps it takes to transfer your existing website to a SiteGround hosting plan. You can either do it yourself with their WordPress Migrator plugin or have the team do it all the work for you in a timely and professional manner.
An outstanding security
SiteGround values your website’s safety to a great extent. Their security team makes sure that the softwares are properly updated to resist any attacks or vulnerabilities that might occur.
Officially recommended by WordPress.org
There is a certain pride that comes with this, I might add.
Having an incredible team and premium services, all providing you with their best features, is truly a drive that is worth the money. And your business deserves it.
Keep an eye out for the cons
Even though SiteGround sounds like the dream website host, there are a few characteristics that might not work for you:
Of course, there’s always the possibility of both parties making certain mistakes – we have to always remember that we are and we work with humans. Keeping an open mind and a strong empathy is always key to a good company-customer relationship.
Values & Philosophy
The “About Us” page on SiteGround’s website gives you a certain familiar feeling – like a friendly place you’ve previously been to.
They present themselves as being extremely passionate about what they do, giving you a feeling of security and ease.
They clearly value their employees’ experience in the company. Offering comprehensive training for everyone, they make sure their services are as high-quality as possible. They describe their employees as being hard-working, smart, open-minded and friendly – which is the exact type of human you want to work with. Moreover, they encourage their employees to have a balanced life-work situation.
Their values are displayed on the SiteGround’s page:
for each other, our clients, our communities, and our environment.
be driven by curiosity, passion, and making an impact.
try to always deliver more than expected.
raise the bar of what’s possible in our industry.
value everyone, regardless of their culture, race, ethnicity, age, gender or else.
On top of that, they are very open to innovation – continuously learning to improve their services.
Beyond all the obviously very important features and benefits, the values that a company is led by ultimately set the stage for everything it does and offers. A good leadership will always increase the performance of an organization and, implicitly, the value that the customer receives. SiteGround understood that from the beginning and now they’re leading a team that is dedicated to delivering the best services.
This rising of so many options to choose from regarding website hosting services is a curse and a blessing for both the customer and the service provider. The customer might feel overwhelmed by the abundance of packages and characteristics every company has to offer – which one is the best fit? The service provider has to bring their best to the game in order to stand out in an over-crowded, competitive industry.
SiteGround seems to have a beautiful thing going on for themselves. They found their purpose and they’ve worked towards it since the very beginning. And it shows.
We wholeheartedly recommend SiteGround for hosting your website.